Frequently Asked Questions

1. What is DigiDine?
DigiDine is a digital ordering and payment platform built for restaurants. It allows your customers to browse your menu, place orders, and pay—all from their mobile phones.

2. How do customers place an order?
Customers simply scan a QR code or visit your DigiDine link, browse your digital menu, customize their order, and complete payment—no app download required.

3. Do I need any special hardware?
No special hardware is needed. You can run DigiDine on any smartphone, tablet, or computer with internet access.

4. What payment methods are supported?
DigiDine supports all major debit and credit cards via Stripe Connect, ensuring secure and instant payments.

5. Can I customize my menu?
Yes! You can add unlimited items, variants, extras, and even categories to suit your menu structure.

6. How do I receive customer orders?
You’ll get real-time sound notifications and instant updates through the dashboard when a new order is placed.

7. Is DigiDine compliant with COVID or local regulations?
Yes, DigiDine includes customer self-registration and visit tracking features, helping you meet local health compliance requirements.

8. How do I track my sales and customer data?
Use the built-in analytics and reporting tools to track orders, revenue, and customer visits with easy export options.

9. Can I use DigiDine for multiple restaurant locations?
Yes, DigiDine supports multi-location management. You can set up and control each location individually from one account.

10. How do I get started?
Visit www.digidine.in to sign up and launch your digital ordering system in minutes.